Privacy Policy

Updated: 1 March 2021

Shenzhen SVAKOM Technology Co., Ltd. attaches great importance to the privacy of users. When you use our products (including services), we may collect and use your relevant information to improve service quality, and we will do everything possible to protect your privacy within a commercially reasonable range. We recommend that you read this Privacy Policy to learn more about what information we collect, how we collect it and how we process or use it. When you use our products or services, you agree that we collect, store and use your information in accordance with this policy and local laws.

This "Privacy Policy" will involve some professional terms, and we will explain them to you in as concise a way as possible for your understanding.

Collection and use of information

We collect and store some of your personal information to create an account of Shenzhen SVAKOM Technology Co., Ltd. and provide the necessary support for subsequent services. If you do not want us to provide this information, you may not be able to register or enjoy some of the services we provide, or some functions may not be able to achieve the best experience. Unregistered users can also use all functions, we will not collect personal information of unregistered users.

Personal information we obtain

The name, email address, postal address, phone number, and uploaded avatar picture or bank card number you fill in when you register an account or use our services. A bank card or credit card used to pay for the services or products of the company. Information provided to us or other parties when using the shared photo stream or shared services.

Other information we obtain

The geographic region of the computer device you are using when interacting with the service, the language of your system, and the type of device and software or version number of the operating system you are using can help us understand you better in order to optimize the service and give you a better experience.

The running logs when you use our products, including statistical information, critical operation paths, error logs, crash records, etc. help us better understand the status of the product in order to improve the service experience and provide better products.

The geographic location information and file creation time contained in your photos (or similar files), the rough features of people contained in your photos, and the content contained in your photos. We will use this information to provide you with "People Aggregation", "Geographical Aggregation", "Content Labeling" and other customized functions combined from these basic functions.

You can turn off "Shenzhen SVAKOM Technology Co., Ltd. Cloud Service" so that we will not collect information related to photos (or similar files). But again, you won't be able to use features that require this information.

You can turn off the GPS positioning function of your computer or collection so that we will not obtain your current geographic location information. You need to use an email address or phone number to create a Shenzhen SVAKOM Technology Co., Ltd. account so that you can fully use the complete services of Shenzhen SVAKOM Technology Co., Ltd.

We may send you notifications by email or system notifications. When you do not want to receive these messages, you can follow the relevant prompts to close them on your device or within the app.

You can stop using our services at any time. After you delete the data, due to the operation of the computer system and the characteristics of continuous data backup and archiving, the remaining copies in the server may be cleared after a period of time.

Public information

When you use the products or services of Shenzhen SVAKOM Technology Co., Ltd., we assume that you have allowed and agreed to the terms. Therefore, we will not share your information with any third party, nor will it be sold or rented or otherwise distributed to others except in any of the following situations.

We have obtained your explicit consent to share information

For necessary reasons, such as completing payment transactions or paying for products of Shenzhen SVAKOM Technology Co., Ltd., we may share your information with third-party service providers associated with this behavior. These service providers are only authorized to use your personal information within the scope necessary to provide services.

In order to protect the legitimate rights and interests of us, our partners and customers, we will disclose your personal information within the scope permitted by law.

In order to comply with local laws and regulations, safeguard social public interests or other legally necessary reasons for safeguarding the rights and interests of others, we will discreetly publish your personal information within the legal framework.

When we have mergers, acquisitions or other similar transactions, your personal information may be used as transaction resources. If this happens, we will notify you in advance of transferring or destroying your personal information.

Data security

Please understand that due to the limitations of Internet technology, even using all advanced security technologies cannot guarantee 100% security of information. Therefore, we need you to understand and confirm the risks of transmitting information to us. When your data is stored on our servers, we will ensure the security of the data on our servers through policy, physical, logical and other methods. However, the data on your computer depends more on the security of your device, so we recommend that you take necessary measures to ensure the security of your local data.

Terms and conditions update

When you continue to use our products or services, you agree to the current terms and conditions by default.